Anita Pomerantz
Anita Pomerantz, Ph.D., (University of California at Irvine, 1975) is an Associate Professor in the Communication Department at the University at Albany, SUNY. She teaches conversation analysis, naturalistic field methods, health communication, and interpersonal interaction. Using audio and videotapes of interaction, she analyzes the knowledge and reasoning processes employed in face-to-face interaction. She has published articles on strategies of seeking information, methods of negotiating responsibility, and practices for giving feedback, and currently is conducting research on medical interaction. Her publications include Pomerantz, A., Fehr, B.J., & Ende, J. (1997) "When supervising physicians see patients: Strategies used in difficult situations," Human Communication Research, 23:4, pp. 589-615 and Pomerantz, A. & Fehr, B.J. (1997) Conversation Analysis: An Approach to the Study of Social Action as Sense Making Practices. In van Dijk, T. A. (Ed) Discourse as Social Interaction. London: Sage Publications, 64-91. She has served as Chair of the Language and Social Interaction Division of the National Communication Association and the International Communication Association. In addition to serving on the Editorial Board of Research on Language and Social Interaction, she serves on the Editorial Boards of Communication Monographs, Language in Society, and Discourse Studies.
Keywords:
Conversation analysis, health communication, qualitative
methods,ethnographic field methods, doctor-patient interaction, information-seeking,
expert-novice discourse, negotiating responsibility, feedback, complaints
and accusations, disagreement and conflict
